What makes insight management more relevant than ever

Remote work

Work is more More specialized

Unfamiliar business models

NB. The phases don't occur once/are not limited to company stage.

Alternative naming of stages:

• Obtain/uncover
• Dump (mining)
• Organize/package
• Reuse
• Measure
• Improve

Can be visualized as a ladder signifying levels of insight maturity.

Starting with awareness (or lack thereof).

How does training fit into this?

Is it relevant to talk more clearly about capitalizing?

Status: Draft

What

Vi expect our insight to produce continously more clear expectations.

Who

This applies to all coworkers.

Why

By expecting our insight to consist of clear expectations we acheive several advantages:

• We lay the ground work for doing our best over time
• We are more productive
• We are less stressed and more motivated to do the work
• We avoid repeating the same mistakes
• We are more able to meet the expectations of and retain good relations with clients and partners
• We increase the likelyhood of keeping clients and coworkers
• We don't have to work from the same place in order to complete work correctly
• We are better equipped at capitalizing when opportunities present themselves
• We make it easier to scale
• We nurture a great reputation
• We spend less time putting out fires (and more time on planned and prioritized initatives)

How

https://alfstad-johansen.wecomplish.no/skillset/531

Operasjonalisering

Generelt

• Vi dokumenterer alle byggesteinene i et team
• Vi leter etter forbedringspotensiale i byggesteinene (og ikke menneskene) når noe går galt
• Vi sier ifra på en måte som sørger for å identifisere langsiktige løsninger på et problem
• Vi praktiserer kontinuerlig forbedring

Mål

• Vi følger opp viktige forventninger

Organisering

• Vi etablerer tydelige kompetansemål og setter av tid til å sikre at disse nås

Policies

• Vi setter opplæring i og operasjonalisering av policies i system

Systemer

• Vi lager skreddersydde systemer der vi opplever det viktig for å sikre en god operasjonalisering av policies og ønsket arbeidsflyt

Prosedyrer

• Vi løser alt repeterende arbeid ved hjelp av prosedyrer og skaper sporbarhet i gjennomføringen for å legge til rette for mer robuste prosedyrer i fremtiden.
• Vi har en prosedyre for å utforme en prosedyre som sikrer god forståelse, sporbarhet og kontroll av det vi produserer