Most software in use by organizations represent some type of information management system, in that they enable users to either create, process, store and/or transmit information.

When we think about and refer to systems in our work, we usually do it in terms of the information management domain the system designers have decided to focus on. We refer to systems focused on managing client information as CRM systems and systems focused on managing bookkeeping information as accounting systems.

Within these systems, the information types relevant for their respective domains are managed. Within CRM the information types might be prospects and deals, whereas in accounting it's vouchers and vendors.

If we look at this conceptually, we can see that both prospects and vouchers are just different information types, with potentially different organizational expectations associated with them. These expectations might include how the information should be formatted, where it should be maintained, by whom and how regularly.

In the context of the Wecomplish platform, information types are referred to in two contexts:

Firstly, the platform supports a large array of information types relevant to the team and organizational domain. We refer to these information types as insight types. For a detailed list of insight types supported, please review the the list of insight types.

Secondly, the platform has an "information type" insight type, enabling the team to communicate the expectations of individual information types across the various systems used by the team (not just the platform). Read more in the context of Systems.