The case for insight sharing

The accessibility of people

People aren't always accessible, nor do we expect them to be.

People have meetings, work different hours, get sick, go on holidays, sleep, have a life outside of work and, one day, leave our organization altogether.

Therefore, the questions of how work should be done, how it was done and what can be improved should be accessible without having to consult a person.

The relevance of proactively managing insight in a modern organization

• More knowledge work
• More specialized work
• More innovative/unfamiliar business models
• More distributed work (people in different places and time zones)
• Insight is produced and obtained everywhere in the organization (not just at the management level to be pushed down)

A modern organization has less hiararchy, more trust and more distributed and continously evolving responsibilities.

The modern society is more subject to expectations of personal availability that the modern organization to some extent needs to counterbalance in ordet to protect its people.

In a modern organization, more people need to be able to be able to identify and feel empowered to fix bugs in how the organization operates.