If you want to utilize something effectively to produce maximum output, you need an intimate undestanding of how it works. That's true for people, tools and organizations alike.

Tools usually come with user manuals. People less frequently so. Organizations sometimes come with an handbook maintained by a few people in management or personell which quickly grows outdated as the organization organically evolves and adapts.

No one person knows how the organization works. It's not something that any one person has a complete overview over or can hold in their head (even though some might think they have and can).