We could all benefit some guidance and well-meaning nudges in order to progress in our roles and better master a skillset. And it's not neccessarily always our leader who is the best fit for this job.

To produce this type of social support and accountability, the platform implements the concept of mentors.

Mentor/mentee relationship

A mentor is someone who aims to provide someone else (the mentee) with intellectual and emotional support in an attempt to improve their understanding of and familiarity with a given role or skillset.

In order for the mentor/mentee relationship to work properly there needs to be an awareness of the relationship and regular communication between the two parties.

A mentor is responsible for helping the mentee, by:

• Learning them the ropes (bring them along/include them when relevant)
• Sharing best practices into how to best execute a given responsibility or skill that the mentee finds challenging.
• Functioning as an accountability buddy (holding them accountable for improving)
• Review and act on Notification of completed familiarity

In turn, the mentee should:

• Ensure regular communication with the mentor
• Convert mentor insight into insight reusable for other role/skillset holders

Assign a mentor

A mentor can be allocated to any specific role or skillset assignment of a person.

To assign a mentor, select the role/skillset in the training context of a given user and select a mentor in the right hand column.

If you check the box "Send notification", an email will be sent to the mentor notifying them of the mentorship  expectation and linking them to this documentation in order to improve their awareness of the mentorship concept.

A list of the roles and skillsets a person is mentoring others in is availble under the Mentorships menu item. 

Request assistance from a mentor

If you require outside assistance in order to improve your familiarity with something, check the "Request mentor assistance" checkbox when indicating familiarity.

This will result in a life ring icon appearing in relation to your familiarity indication, wherever it is visualized.

Mentors can easily see which mentees require assistance (and for which expectations) from their mentorship overview.

Review mentor assignments

For roles invested in making sure that there exists an network of mentors to help and produce accountability (CEO/insight manager/training and development manager), there exists an overall mentorships report. The report is only accessible to platform admins.

To view the report, go to Organization > Report > Mentorships.

Here's an example of a report:

Use the report to ensure that:

• The roles of mentor and mentee are evenly devided
• Everyone/most people has someone who they help/are accountable for
• Everyone/most people has someone who helps them/holds them accountable