Whenever you encounter unexpected behaviour from the Platform, we would love to hear about it so that we can fix it.

Please report the issue via email to your designated insight consultant.

Here's the information we require in order to understand the issue as quickly and with as little back and forth as possible.

1. Which user is experiencing the issue?
2. At which URL did the issue occur?
3. Which action did the user perform?
4. What did the user expect to happen?
5. What actually happened?

Any screenshots (including the URL bar) explaining the issue is also greatly appreciated.